{"id":1803,"date":"2026-07-30T13:20:08","date_gmt":"2026-07-30T13:20:08","guid":{"rendered":"https:\/\/cosmetique.com.pk\/services\/?page_id=1803"},"modified":"2026-07-30T13:27:04","modified_gmt":"2026-07-30T13:27:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cosmetique.com.pk\/services\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1803\" class=\"elementor elementor-1803\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e7cb599 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e7cb599\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4cc6bd1\" data-id=\"4cc6bd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38c0b0c elementor-widget elementor-widget-text-editor\" data-id=\"38c0b0c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2><span style=\"color: #000000;\">Privacy Policy<\/span><\/h2><h3><span style=\"color: #000000;\">What the law says we must do<\/span><\/h3><ul class=\"plain\"><li><span style=\"color: #000000;\">Keep your health information private.<\/span><\/li><li><span style=\"color: #000000;\">Give you this notice.<\/span><\/li><li><span style=\"color: #000000;\">Follow the rules in this notice.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">Everyday use of your information<\/span><\/h3><p><span style=\"color: #000000;\"><strong>Treatment.<\/strong>\u00a0We use your information to treat you. Doctors and nurses and other helpers may see it at our clinic or at a hospital or lab or pharmacy. In an emergency we may use it right away.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Payment.<\/strong>\u00a0We may send your information to your insurance company. This helps get your treatment paid for. We may ask them to approve care first.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Running our clinic.<\/strong>\u00a0We use your information to run our clinic well and check our care quality. We remove your name before using data for research.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Reminders and other services.<\/strong>\u00a0We may contact you about appointments or other treatments that could help you. Tell us if you do not want this.<\/span><\/p><details open=\"open\"><summary><span style=\"color: #000000;\"><strong style=\"font-size: 16px;\">Other situations where we may share information<\/strong><\/span><\/summary><ul><li><span style=\"color: #000000;\">When the law tells us to.<\/span><\/li><li><span style=\"color: #000000;\">To stop danger to you or to other people.<\/span><\/li><li><span style=\"color: #000000;\">With military authorities if you serve in the military.<\/span><\/li><li><span style=\"color: #000000;\">For workers&#8217; compensation claims.<\/span><\/li><li><span style=\"color: #000000;\">To report disease, births, deaths, child abuse, bad reactions to medicine, or product recalls, and to warn people at risk.<\/span><\/li><li><span style=\"color: #000000;\">To report abuse or neglect or violence when the law allows it.<\/span><\/li><li><span style=\"color: #000000;\">With agencies that check health care follows the rules.<\/span><\/li><li><span style=\"color: #000000;\">If a court orders it, and we try to tell you first.<\/span><\/li><li><span style=\"color: #000000;\">With police for cases like gunshot wounds, burns, weapon injuries, court orders, or finding a missing person. Only basic facts are shared such as name, address, birth date, CNIC, blood type, injury type, and treatment time.<\/span><\/li><li><span style=\"color: #000000;\">For national security work.<\/span><\/li><li><span style=\"color: #000000;\">To help protect the President, Prime Minister, or other VIPs.<\/span><\/li><li><span style=\"color: #000000;\">With a prison, if you are an inmate, for your care and safety.<\/span><\/li><li><span style=\"color: #000000;\">As limited by state law in some cases.<\/span><\/li><\/ul><\/details><h3><span style=\"color: #000000;\">Your rights<\/span><\/h3><p><span style=\"color: #000000;\"><strong>See and copy your records.<\/strong>\u00a0Ask the Privacy Officer in writing. A small fee may apply. If we say no you can ask for a review.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Choose how we contact you.<\/strong>\u00a0Ask us in writing to contact you a different way or at a different place.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Ask for a correction.<\/strong>\u00a0Send a written request with a reason. We may say no in some cases.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Get a list of disclosures.<\/strong>\u00a0Ask in writing for a list of who we shared your information with. The first list each year is free.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Ask for a limit.<\/strong>\u00a0Ask in writing to limit how we use or share your information. We do not always have to agree.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Get a paper copy.<\/strong>\u00a0You can always ask for a paper copy of this notice.<\/span><\/p><h3><span style=\"color: #000000;\">A few more notes<\/span><\/h3><p><span style=\"color: #000000;\"><strong>Changes to this notice.<\/strong>\u00a0We may update this notice. It will cover your past and future records. We post the current notice in our clinic.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Complaints.<\/strong>\u00a0If you think your privacy was violated tell us in writing. Nothing bad happens to you for complaining.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Other uses.<\/strong>\u00a0Any other use needs your written yes. You can take back your yes at any time in writing.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Acknowledgement.<\/strong>\u00a0You will sign a paper to show you got this notice.<\/span><\/p><hr \/><h2><span style=\"color: #000000;\">Sale, Refund and Delivery<\/span><\/h2><p><span style=\"color: #000000;\"><strong>Sales policy.<\/strong>\u00a0These rules cover every purchase from Cosmetique or Institute Cosmetique. Buying from us means you agree to these rules. We can refuse or cancel an order. Pakistani law covers this agreement and we can change these rules any time.<\/span><\/p><p><span style=\"color: #000000;\"><strong>Delivery policy.<\/strong>\u00a0We ship using TCS or other couriers or our own riders. We work Monday to Friday 8:30 to 17:30. Shipping may be free or paid. You get a confirmation by email or SMS or a call.<\/span><br \/><span style=\"color: #000000;\">Refund policy details<\/span><\/p><ul><li><span style=\"color: #000000;\">We cannot refund opened or used products.<\/span><\/li><li><span style=\"color: #000000;\">We may give a full or partial refund if a product has a factory fault.<\/span><\/li><li><span style=\"color: #000000;\">Orders worth Rs. 5000 to Rs. 10000 have a 25% restock fee.<\/span><\/li><li><span style=\"color: #000000;\">Orders above Rs. 10001 have a 40% restock fee.<\/span><\/li><li><span style=\"color: #000000;\">Refunds take up to 48 hours after we get the product back.<\/span><\/li><li><span style=\"color: #000000;\">Free gifts and promo items cannot be refunded, and shipping fees on free or discounted items cannot be refunded either.<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>Need help?<\/strong>\u00a0Email\u00a0<a style=\"color: #000000;\" href=\"mailto:info@cosmetique.com\">info@cosmetique.com<\/a>\u00a0or\u00a0<a style=\"color: #000000;\" href=\"mailto:complaints@cosmetique.com.pk\">complaints@cosmetique.com.pk<\/a>\u00a0\u00a0\u00b7\u00a0 Call UAN 03-111-077-111<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy What the law says we must do Keep your health information private. Give you this notice. Follow the rules in this notice. Everyday use of your information Treatment.&nbsp;We use your information to treat you. Doctors and nurses and other helpers may see it at our clinic or at a hospital or lab or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"_links":{"self":[{"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/pages\/1803"}],"collection":[{"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/comments?post=1803"}],"version-history":[{"count":14,"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/pages\/1803\/revisions"}],"predecessor-version":[{"id":1817,"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/pages\/1803\/revisions\/1817"}],"wp:attachment":[{"href":"https:\/\/cosmetique.com.pk\/services\/wp-json\/wp\/v2\/media?parent=1803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}